Enter the name of the.msi file (including the path) or drag it from wherever it is in Windows Explorer to the command window.
This will execute the MicroSoft Installer program in the install mode. Open a command window and enter the following but do not enter return until told: 'msiexec /i ' without the quotes. The usual warnings about making changes to the registry apply. It won't remove left-over files from a previous install, but it will hopefully reveal and fix what caused the Error 1714 failure. If you have it, try it - it might work.īut if you don't have it, or that effort fails, or you just want to go straight to the problem, try the following. The usual advice on this forum and elsewhere seems to be to re-run the install/remove program for the last version of the program. Contact your technical support group.' It's not a very helpful message - especially if you're your own 'technical support group'.
